Frequently Asked Questions


Shipping information:

We ship 1-3 weeks (business days excludes weekends and holidays), we will try our best to ship next day but it is not guarantee. We have a flat rate of $9.00. We mail out via UPS or USPS. Once your order has been mailed out via UPS or USPS, you will receive an email with tracking information. If you have any issues with your package after it has been shipped, it is no longer the responsibility of Preciosa KIM Boutique. Please contact the USPS or UPS customer service team regarding your package for further information.

We currently are shipping within the United States of America.

Return and Exchanges:

All orders are final. In exception to order mistakes made by Preciosa KIM boutique. If there was a mistake with your order, please email us at preciosakim.boutique@gmail.com

Custom Image Orders

Any custom image orders are available through email in the contact tab. Reminder to put your subject as Custom image in order to be prioritize and quicker response. Response within 24 hours sent. Allow additional 1-2 business days from regular shipping to be process, you will receive an email once your order has been mailed out.


Custom Wholesale

We provide custom wholesale orders. Email us at preciosakim.boutique@gmail.com for a quote and more information. You can also use the contact tab and reminder to put your subject as Custom Wholesale. We will respond within 24 hours sent.